Terms & Conditions
The terms that govern your use of our website and services.
Last updated: June 12, 2026
These Terms & Conditions ("Terms") govern your access to and use of the website and services provided by Nā Pali Coast Hanalei Tours ("we," "us," or "our"). By using our website or booking a tour, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, this website by any third party. You may not use the site in any way that could damage, disable, or impair its operation.
Bookings and Reservations
All bookings are subject to availability and confirmation. When you make a reservation, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any booking at our discretion.
Payments
Payment terms, deposits, and balances are due as specified at the time of booking. All prices are subject to change without notice until a booking is confirmed. Payments are processed through our third-party providers.
Cancellations and Refunds
Cancellation and refund terms are provided at the time of booking and may vary by tour or service. We reserve the right to cancel or reschedule tours due to weather, safety conditions, or other circumstances beyond our control. In such cases, we will work with you to reschedule or provide a refund in accordance with our policies.
Safety and Conduct
Your safety is our priority. All guests must follow the instructions of our captain and crew at all times. We reserve the right to refuse service to, or remove from a tour, any guest whose conduct is unsafe, disruptive, or under the influence of alcohol or drugs, without refund.
Assumption of Risk
Participation in boat tours and water activities involves inherent risks. By booking a tour, you acknowledge and accept these risks and agree to participate at your own discretion. You may be required to sign a separate liability waiver prior to your tour.
Limitation of Liability
To the fullest extent permitted by law, Nā Pali Coast Hanalei Tours shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services, except where such liability cannot be excluded under applicable law.
Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Nā Pali Coast Hanalei Tours or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, products, or services of those sites and provide such links for convenience only.
Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Hawaii, without regard to its conflict of law principles.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at napalitours@gmail.com, by phone at +1 (808) 826-6114, or by mail at 4997 Weke Rd, Hanalei, HI 96714.