Cancellation & Rescheduling Policy

    • Na Pali Coast Hanalei Inc. and Kauai Fun Tours, LLC reserves the right to refuse service due to safety and/or health conditions.
    • All tour routes and snorkel destinations are subject to change or may re-route due to weather and sea conditions.
    • NO refunds for no shows, reschedulings or cancellations with less than the required advance notice.
    • Advance notice required for rescheduling and cancellations are as follows:
      • 1-4 passengers = 24 hours prior to check-in time
      • 5-9 passengers = 48 hours prior to check-in time
      • 10 or more passengers = 72 hours prior to check-in time
    • Private charters require a 96 hour or 4 day advance notice.
    • If a tour is cancelled for safety reasons, we will gladly offer an alternate date to rebook.

Our captains and crew work very hard to give you a lifetime memory on our tours. Gratuity is not included, so if you would like to extend the ALOHA SPIRIT for your tour you may tip them directly on the vessel. They will greatly appreciate your kindness!

(808) 826-6114

Kauhale Center, 4489 Aku Road, Hanalei, HI 96714